The goal of an ITIL assessment model is to measure how robust the ITIL processes, activities and operations are against a set of benchmarks. Requirements checklist. Though CobIT is increasingly becoming accepted amongst the audit community and is increasingly being recognized as. This checklist guides the development of an IT service portfolio, which, in turn, supports the development of a service catalog. The checklist benefits management throughout the organization as well as IT team members by providing visibility into IT's purpose. Download ITIL Service Portfolio Checklist.
ITIL Process: ITIL Service Transition - Configuration Management
Checklist Category: ITIL Templates - Configuration Management
Source: Checklist 'CMDB Audit Report' from the ITIL Process Map V2
Itil Audit Checklist Sample
The following information is recorded within the CMDB Audit Report:
The goal of an ITIL assessment model is to measure how robust the ITIL processes, activities and operations are against a set of benchmarks. Requirements checklist. Though CobIT is increasingly becoming accepted amongst the audit community and is increasingly being recognized as. This checklist guides the development of an IT service portfolio, which, in turn, supports the development of a service catalog. The checklist benefits management throughout the organization as well as IT team members by providing visibility into IT's purpose. Download ITIL Service Portfolio Checklist.
ITIL Process: ITIL Service Transition - Configuration Management
Checklist Category: ITIL Templates - Configuration Management
Source: Checklist 'CMDB Audit Report' from the ITIL Process Map V2
Itil Audit Checklist Sample
The following information is recorded within the CMDB Audit Report:
- Date and time of the audit
- Person in charge
- Audited area of the CMDB (types of CIs, which were audited)
- Audited area of business (organizational areas or departments, in which the audit was carried out)
- Method of audit (i.e. based on automated tools, manual audit)
- Results of the audit
- Revealed differences between CMDB and actual CIs installed
- Effects of the deviations
- Corrections carried out to the CMDB
- Improvement potentials
- Reasons for the revealed differences between CMDB and actual CIs installed
- Measures for the future avoidance of the differences
- Description
- Person in charge
Construction Site Audit Checklist
By: Stefan Kempter , IT Process Maps.
Itil Audit Checklist Example
